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FAQ

FAQ
How do I know I am getting value for money?

Joinery and trade work are very competitive industries. Impala Kitchens & Bathrooms must meet the market to be competitive. Our renovations are fully guaranteed. We are licensed to carry out all trade work on your kitchen or bathroom design and have employed qualified supervisors to oversee all site works.

Impala Kitchens & Bathrooms has its own factory so we do not need to outsource joinery; our pricing cuts out the middleman as we deal directly with suppliers.

What guarantee do I get?

Impala Kitchens & Bathrooms provides a 10-year guarantee on all joinery for the kitchens and bathrooms we design, including a lifetime warranty on hardware used and 7 years on trade work. We offer after sales service for the life of your kitchen or bathroom. We know you will be satisfied with your kitchen or bathroom design and our extensive guarantee is proof of this. Our joinery is made at our own factory in Sydney, which ensures that your project is managed at every stage.

How much will my new kitchen cost?

Many variables, such as the size of your kitchen, design, materials and so forth will affect the price of your project however, as a guide, our kitchen renovations start at around $15,000 for all joinery, benchtops, splashbacks and trade work for a small space. Obviously the bigger the area, a highly detailed kitchen design, more trade work required and type of materials used will all add to the cost. At the high end, some kitchen designs can cost as much as $60,000 and more.

How much does it cost to renovate a bathroom?

An average bathroom design will start at $20,000. This includes a bathroom design service, a frameless showerscreen, custom joinery for cabinets (vanity and shaving) and all associated trade work, performed by individual tradespeople who are licensed in their area. Obviously size, scope of trade work and materials selected for your bathroom design will alter pricing.

Do you supply appliances?

We do not supply appliances for kitchen and bathroom designs. We can recommend appliances, however, feel free to purchase appliances from your choice of retailer. By doing this, we are able concentrate on what we are good at – kitchen design, building of joinery and installation.

Do you supply items for bathroom designs, such as tiles, showerscreens and toilets?

We do supply showerscreens, vanities and shaving cabinets, plus electrical items such as lights, underfloor heating and fans for your bathroom design. We do not supply tiles, taps, toilets, bathtubs and so forth for the bathrooms we design.

We can recommend these items however, you are free to source your own bathroom supplies. There is an extensive selection of items and it is best to shop around and not buy from selected packages – this will assist in obtaining an end result which works best for you. This way we concentrate on what we are best at – designing, building joinery for and renovating bathrooms.

How long does it take to renovate my kitchen?

It depends on the scope of your project. In most instances we can get your new kitchen design up and running in 2 weeks from when site works have commenced. Finishing touches will take another 1-2 weeks thereafter.

How long does a bathroom renovation take?

Our average bathroom design will take around 4 weeks to complete with finishing touches taking another 1-2 weeks. We use different tradespeople for each step and this takes time. Each is qualified in their specific area. Bathrooms we design require “wet tradework” and there is often drying timing needed. Our vanity and shaving cabinets are made to order for each bathroom design project.

Will you do wardrobes or outdoor BBQs?

Yes, Impala Kitchens & Bathrooms can make any joinery you require. We have our own factory and qualified designers to assist with this. Consult our gallery to see examples of what we have done. We have also been involved in projects requiring wall panelling, screens and so forth. Our joinery is made in our own factory, based in Sydney.

What happens if I am not happy for some reason?

Impala Kitchens & Bathrooms has a full-time supervisor you may contact whilst your project is in progress. We are also contactable at our head office, showrooms and website. We want you to be happy - our reputation depends on it! You can post comments on our Facebook page. Feel free to consult this to see what our clients are saying. At the end of each project we ask our clients to fill in a survey and provide feedback – we are constantly trying to improve what we do and ensure our clients are happy. We also encourage clients to post pictures on our Facebook page.

Are you doing anything to reduce environmental impact?

Yes, some of the things we are doing to reduce our environmental footprint include:

  • Selling client’s old kitchen to reduce landfill with a rebate scheme for the client
  • Donating suitable old kitchens to not–for-profit organisations
  • Working with suppliers for environmentally friendly materials to use in our factory. A green range to will be displayed in our showrooms soon.

Book a design consultation.

Impala Kitchen Gallery
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Impala Bathroom Gallery
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Impala Joinery Gallery
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