10 Questions to ask your bathroom contractor

A full bathroom renovation is no DIY task, nor is it for a company that likes to cut corners. Taking the quick or cheaper options with a bathroom renovation can have serious long-term damage to your property.

Here we have given you 10 questions to ask your potential bathroom contractor:

  1. How long have you been in the industry?
    The longer your contractor has been in the business the more experience they will have.
  2. Can I see examples of your previous work?
    Ask to see the contractor’s previous work, this will help you decide if they are a good fit for your project.
  3. Do you take on bathroom renovation that fits my scope of work?
    No bathroom renovation is the same, and the scope of work varies. Some may require relocation of plumbing or electrical, others might require a complete redesign. Ensure your contractor is a good match for your job. If you need a bathroom design service, ensure to ask if your contractor is design trained.
  4. How will the project be managed?
    Bathroom renovations require a number of licenced tradespersons which will need coordination and regular communication is required. Ask how the process will be managed and communicated.
  5. How long will it take?
    A full bathroom renovation takes about 4 – 6 weeks. If you are told a shorter timeframe they may be cutting corners. With at least 11 different trades involved plus drying time for waterproofing, tiles etc a full bathroom reno cannot be rushed.
  6. Will you give me a written contract?
    You want a written contract, so you fully understand what has been agreed upon. If unsure of any details be sure to ask. No one wants nasty surprises.
  7. Are you licenced?
    In NSW bathroom contractors must hold a valid licence.
  8. Do you have insurance?
    If your project is over $20,000 (including GST) your contractor must hold home building compensation (previously known as home warranty insurance).
  9. What warranties/guarantees do you offer on the work?
    All bathroom renovations should come with a waterproofing certificate (7 years) and most contractors offer 10 years warranties on other trades.
  10. Do you use your own trades and are they licenced?
    Make sure your contractor uses fully qualified trades and tradespeople they know and trust. You don’t want a tiler selected from Gumtree the night before.


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